Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request a quote, or contact us for support. This may include:

Name, email address, and contact information
Company details and business requirements
Product specifications and custom order details
Payment and billing information
Communication preferences

How We Use Your Information

We use the information we collect to:

Process your orders and provide custom AC hose manufacturing services
Communicate with you about your orders, quotes, and account
Provide customer support and technical assistance
Improve our products and services
Send you important updates about our services and warranty information
Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

To trusted service providers who assist us in operating our business
When required by law or to protect our rights and safety
In connection with a business transfer or merger
With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal data
Opt-out of marketing communications
Request a copy of your data
Lodge a complaint with relevant authorities

Warranty and Service Information

As part of our one-year warranty guarantee on all automotive AC hose products, we may retain your purchase and contact information to provide warranty support and service. This information is used solely for warranty fulfillment and customer service purposes.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date below.